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Return & Exchange Policy

Return & Exchange Policy

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Online Merchandise Return Policy

Online merchandise returns are accepted via mail and in store drop off. Before returning an item, please contact our store at 732-442-4378 to initiate the return process within 7 days upon receiving your item(s). Please note that we cannot process any products that are returned without our prior knowledge. Returned merchandise must be in new condition. If you are returning a product listed below, please check to make sure your return meets the conditions described.   Dresses and Accessories: Must be in original condition – unworn, unwashed, unaltered, undamaged, clean and free of lint. All items must have the tags intact and attached.   If the product is defective, please provide a detailed explanation in the return package   Mis-shipped products: Once we have confirmed your mis-shipped items (item shipped different from item ordered), we will be responsible for the item exchange and postage. You may also return the product and get a full refund including postage.   Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.   Items that cannot be returned or exchanged are personalized and dyed items. Items on sale or perishables items such as earrings (jewelry sets containing earrings) are non-returnable or exchangeable.

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